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Credit Coach loan helps member get money ahead

A credit score is a powerful number. The ability to obtain financing, rent an apartment or even get a job can all depend on that number.

In 2015, 471 Credit Coach Loans were opened at DupacoBut here’s the catch 22: it’s really hard to get credit if you have no credit score.

Joel Mungongo, of Waterloo, knows the predicament well.

Mungongo, who has lived in the United States for the past three years, turned to his bank for a loan, hoping to buy a vehicle to get him between home, work and college. He was turned away, because he had no credit.

The 26-year-old man later turned to Dupaco to open a savings account to sharpen his savings skills. What happened next, he said, was amazing.

Amy Smith, a member service representative at Dupaco’s Mullan Avenue branch in Waterloo, looked at Mungongo’s total financial picture and explained how Dupaco’s Credit Coach Loan could not only help him drive up his credit score but eventually help him buy that vehicle.

Dupaco created the Credit Coach Loan to help members establish or rebuild damaged credit. With the low-interest loan, the money that is borrowed (up to $1,500) is secured in the member’s savings account for the term of the loan (up to 12 months). The member earns interest dividends on the money held in savings while payments to the loan help build credit. The member also receives one-on-one financial education on the lending process.

“In the United States, everything works around your credit score,” Mungongo said. “The way Dupaco takes the time to explain things to inform its members is amazing. There are a lot of things I can do now that I was not able to do before the Credit Coach Loan.”

What makes up your credit score? Capacity, payment history, length of credit, mix of credit and accumulation of debt

And Mungongo can now check purchasing a car off that list. He was approved for that auto loan. And as soon as he paid off his Credit Coach Loan, he turned around and opened another one, determined to continue building his credit.

“Now I have received letters from the bank I used before, telling me that I am eligible for a loan,” Mungongo said. “What is the point of having a bank that cannot help you when you need it? Dupaco helped me. And if I want to borrow money, I’ll go to Dupaco.”

To learn more about the Credit Coach Loan, contact Dupaco’s Consumer Lending Team at (563) 557-7600 / 800-373-7600, ext. 202, or by email at

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