Meet our leadership teams
Dupaco remains committed to the ideals upon which our credit union was founded in 1948. Together, we advocate for our members’ financial well-being and actively seek new opportunities to improve the communities in which they live. Meet the people whose collective guidance, ideas and leadership make our efforts and initiatives possible.
Using the credit union’s mission to help members build a life worth loving and the board’s insights as guideposts, Dupaco’s senior leadership team helps implement strategic initiatives and keeps the day to day credit union operations running smoothly.
Joseph F. Hearn
President & Chief Executive Officer
Joe Hearn joined Dupaco in 1986 as director of marketing, later promoted to executive vice president. In that role, he oversaw all elements of the credit union’s branding, marketing, and public relations initiatives until 2008, when he transitioned to chief operating officer. He was named president and chief executive officer in 2012.
Chief People Officer
Lisa Bowers joined Dupaco in 2015 with more than 12 years of human resources and organizational development experience. Her expertise includes talent management, organizational development, training, and leadership and management coaching.
Matthew J. Dodds
Chief Operating Officer
Matt Dodds joined Dupaco in 2003, with nine years of consumer lending experience in Salt Lake City, Utah, and Denver Colo. Until 2012 he served as Dupaco’s senior vice president of consumer lending, where he was responsible for all consumer lending functions within the credit union, including home equity lending, auto/RV lending, indirect lending, merchant financing, and credit cards. In 2012 he became the Chief Operating Officer and today he supports and works collaboratively with the leaders of Dupaco’s 18 physical branch locations, Consumer Lending, Mortgage Lending, Business Services, and the Member Solutions Department.
Chief Information Officer
Steve Ervolino oversees the multi-layered security systems Dupaco uses to protect member financial data, as well as Dupaco’s business continuity plans for IT and operations. He has managed the implementation and support of a wide variety of systems, from the commodity Exchange platform, to complex disaster recovery, virtualization and voice-over-IP systems.
Chief Financial Officer
Danielle Gratton, a certified public accountant (CPA), came to Dupaco in 2006 after working for the prominent accounting firms McGladrey & Pullen LLP in Waterloo, Iowa, and PricewaterhouseCoopers, LLP in Chicago, Illinois. She is a member of the CUNA CFO Council and CUES, as well as the Iowa Society of CPAs and the American Institute of CPAs.
Chief Marketing Officer
David Klavitter rejoined Dupaco in 2009 after working as vice president of editorial communication for the Credit Union National Association (CUNA) in Washington, D.C. Prior to CUNA, he was a member of Dupaco’s marketing team from 1996-1999.
Chief Risk Officer
Todd Link began his employment with Dupaco in 2014, with 15 years of experience in the financial services industry having served in a variety of roles including operational, risk, technology, training, and electronic banking. Link is tasked with mitigating risk for the credit union, managing card services and the ATM network, and is Dupaco’s security officer.
Board of Directors
Each member of Dupaco’s Board of Directors serves on a voluntary basis and is voted on by the members at the annual meeting of the membership. We thank these Directors for their time, talent and dedication to expanding Dupaco’s impact.
Ellen Goodmann Miller
Chair of the Board
Resource Development Specialist
Gronen & Hawks Goodmann & Associates
J. Stephen Chapman
Madison, WI; Cedar Rapids, IA; Milwaukee, WI
Denise Dolan, CCUV
Retired, County Auditor
Prenger Solutions Group
Wahlert High School
Senior Vice President, Sales Service Center
Chief of Staff
Vice President of Patient Care Services & Chief Nursing Officer
Mercy Medical Center
Randy Skemp, CCUV, CCUD
Vice President of Sales
Active Network, LLC.
Honorary & Emerti Directors
Robert W. Hoefer
Honorary Director with Distinction
Dupaco Community Credit Union
Richard J. Burgmeier
CyCare Systems, Inc.