Dupaco is in the home stretch for completion of its acquisition of Home Savings Bank. Conversion of the data and technical systems will begin on Friday, June 3 and will finish on Monday, June 6. There will be temporary interruptions to the service and systems you may use, and we’re sorry about that. Should you have questions or need help planning for this service interruption, please contact Dupaco.
Home Savings Online Banking and Website: The Home Savings Bank website, online banking, and mobile app will be taken offline permanently on Friday, June 3 at 3 pm CT. Dupaco offers online banking (Shine Online) and a mobile banking app (Shine Mobile Banking). Both versions of Shine are free and you can begin using them on the morning of Monday, June 6. This means there will be a period in which online banking access and transfers will be unavailable, so please plan accordingly.
Home Savings 24-Hour Telephone Banking and Phone System: Home Savings Bank telephone system and 24-hour telephone banking will retire on Friday, June 3. The exact time for this change is subject to the phone company making the change. Dupaco offers Presto telephone banking, which you can begin using on the morning of Monday, June 6. Beginning Friday, June 3, calls to the Home Savings Bank phone number, 608-282-6000, will automatically transfer to Dupaco’s phone system. Dial Dupaco at 800-373-7600 – use the recorded prompts or dial 0 to talk with a human.
Checks and Debit Cards: Home Saving Bank debit cards will work until 2 am CT on Monday, June 6. At that same time, Dupaco debit cards will begin working. Home Savings checks can continue to be used through June of next year, 2023.
ATM access: The ATM located at the east branch, 3762 E. Washington Ave., is temporarily out of service until the morning of June 6. We understand you may experience inconveniences while we complete the final activities required to convert the data and technical systems.
In-branch Service: At 9 am CT on Monday, June 6, the east and west branch office lobbies will open. No appointment needed! Drive-up service will also be available.