Customized Coverage for Life’s What-Ifs
Life comes with enough surprises—insurance shouldn’t be one of them. From auto and home insurance to life, pet and more, Dupaco Insurance Services helps protect you, your property and the things that matter most.
Home & Renters Insurance
Your home is more than a place—it’s where life happens. Whether you own or rent, the right coverage can help protect your space, belongings and financial well-being.
- Coverage can help protect your home or belongings from damage or theft.
- Renters insurance helps cover personal property when you don’t own your home.
- Heads up: Some risks, like floods, require a separate policy.
From daily commutes to weekend road trips, auto insurance helps protect you wherever the road takes you. We’ll help you find coverage that fits your vehicle and budget.
- Coverage options include liability, collision and comprehensive protection.
- Auto insurance can help cover costs related to an accident or theft.
- Heads up: All 50 states require some form of auto insurance.
Life & Income Insurance
Life insurance and income protection help take care of the people who count on you. Explore options for every budget and life stage, with or without a medical exam.
- Life insurance can help provide financial support for loved ones.
- Disability coverage may help replace income if you’re unable to work.
- Annuities and long-term care insurance can support future retirement needs.
Umbrella Coverage
Umbrella insurance adds an extra layer of protection when life’s what-ifs get bigger than expected. It works alongside your existing coverage for added peace of mind.
- Provides additional liability coverage beyond home or auto policies.
- Helps protect against large claims once other limits are reached.
- May be a good fit if you have higher assets or increased liability risk.
Medicare comes with a lot of choices, deadlines and questions. Through Dupaco's partnership with MedicareCU1, you can get personalized help from a licensed insurance agent who can help you understand your options so you can make informed decisions.
- Meet with a licensed insurance agent for a no-cost, no-obligation consultation.
- Learn how Medicare may affect your doctors, prescriptions and healthcare costs.
- Get help comparing Medicare Advantage, Supplement and prescription drug plans.
1By contacting MedicareCU, you will be scheduled to speak with a licensed insurance agent for Medicare assistance. This service is not affiliated with any government agency. There is no cost or obligation for this information. Agents may be compensated by insurance carriers if you enroll in a plan. Information provided by Dupaco Credit Union in partnership with MedicareCU.
We don’t offer every plan available in your area. Any information we provide is limited to those plans we offer in your area. Please contact Medicare.gov or 1-800-Medicare to get information on all of your options.
If identity theft happens, knowing you’re not alone can make a real difference. For $1.95 per month, Family ID Restoration2 helps you and your immediate family recover from identity theft. To enroll, call Dupaco at 800-373-7600, ext. 206 or return this form to a branch.
- Personalized help from a certified identity resolution specialist.
- Help working with credit bureaus, government agencies and financial institutions.
- Up to $25,000 in expense reimbursement assistance.
2Dupaco offers Family ID Restoration in partnership with Deluxe|Provent ID Theft and Fraud Protection. Coverage includes your spouse or domestic partner, dependent children under age 21 and dependent children under age 25 who are full-time students.
Pet Insurance
Pets are family—and vet bills can add up fast. That’s why we offer Figo Pet Insurance to help make caring for your dog or cat a little more affordable when the unexpected happens.
- File claims from any device to get money back on eligible expenses.
- Coverage excludes pre-existing conditions and certain procedures.
- Optional wellness coverage can help with routine care costs.
Got Questions About Insurance?
We've got answers. Learn more about coverage, filing claims and more.
BUSINESS INSURANCE
Coverage for Your Business
You’ve worked hard to build your business. That’s why business insurance helps protect your assets and the people who keep it running. Dupaco Insurance Services works with trusted carriers to help find coverage tailored to your business needs.
LOAN PROTECTION
A Little Backup for Your Loans
Buying your next big thing can be exciting—but life doesn’t always go to plan. Payment Protection3 is an optional add-on that may cancel or reduce your loan payments if something unexpected happens. Coverage is tied directly to your loan, so you only pay for protection that matches what you owe.
3Payment Protection is a debt protection product offered by Dupaco. Enrollment in this Payment Protection product is voluntary and not required to obtain a loan. Please contact a member of Dupaco’s Consumer Lending team for additional information on benefit maximums, eligibility, limitations, and a copy of your contract. DPGAP-0811-0FA8
Insurance Carriers
We partner with several insurance companies to offer you a variety of coverage options. You can conduct your transactions in-branch or visit the insurance company’s website to monitor your accounts, view/print ID cards, review past billing statements, pay insurance bills, report claims and more.
The Dupaco Insurance Services team is dedicated to helping you save on a worry-free policy. Our independent agents can help you compare competitive quotes from multiple companies. Agents are located in Dyersville, the Greater Dubuque area and the Cedar Rapids Corridor to serve your insurance needs.
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Understanding Insurance
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How does insurance work?
Insurance helps protect you from unexpected financial losses. You pay a monthly, annual or bi-annual premium, and your policy includes a deductible (the amount you pay out of pocket if you make a claim). Typically, the lower your deductible, the higher your premium tends to be. Most policies also include coverage limits, which are the maximum amounts your insurer will pay.
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How much insurance do I need?
The right amount depends on your situation, goals and budget. You want enough coverage to protect your home, car or loved ones without overpaying. Factors to consider:
- Your vehicle or property value
- Your income and ongoing financial obligations
- Your family’s needs, like children or dependents
Here are more tips to help you choose the right deductible for you, including how to calculate what you would save (or not save) with a higher deductible. Independent agents, like those at Dupaco Insurance Services, can help you fine-tune coverage for your unique situation.
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How can I lower my insurance costs?
Here are several ways to save on insurance without skimping on coverage:
- Bundle policies like home, auto or other insurance with the same insurer.
- Work with an independent agent to compare competitive quotes. Hint: Dupaco members may qualify for additional discounts!
- Take advantage of discounts for safety features like alarm systems, military or veteran status, good driving records, student performance, limited driving or completing a defensive driving or safety course.
- Improve your credit score to qualify for better rates.
- Increase your deductible to lower your monthly premiums.
- Purchase life insurance earlier to potentially pay lower premiums.
Auto & Property Coverage
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What does auto insurance cover?
Auto insurance can help protect you and your vehicle from accidents, theft or other unexpected events. Coverage options often include:
- Liability: Pays for injuries or property damage to another motorist if you’re at fault.
- Collision: Helps repair your car after a collision with something that wasn’t falling, flying or an animal.
- Comprehensive: Helps pay for non-collision damage and losses to your car from things like hail, deer and floods.
- Personal injury protection: Helps cover medical bills for you and your passengers.
- Uninsured/underinsured motorist: Helps pay for damages caused by another motorist who lacks adequate coverage.
- Gap insurance: Helps pay the difference between what you owe on a financed or leased vehicle and what the car is worth if totaled.
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What does “full coverage” mean?
“Full coverage” is a common phrase, but it doesn’t mean your vehicle is covered for everything. Usually, it means you have both collision and comprehensive coverage.
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What’s the difference between replacement cost and actual cash value?
With homeowners insurance, you’ll typically choose from:
- Replacement cost: Helps pay the full cost to replace damaged or stolen items up to your policy limit. It can help you get back on your feet sooner, but the premiums are generally higher. (If you have a mortgage, this policy will be required.)
- Actual cash value: Pays only what the item was worth at the time of loss (typically with lower premiums but less coverage). This plan may work better if you don’t plan to rebuild or replace.
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How do I file an insurance claim?
If you have a policy through Dupaco Insurance Services, you can file your claim here.
If your home has been damaged by a natural disaster, document the damage and contact your agent promptly. These tips can help you know what to expect during the claims process.
Life Insurance & Income Protection
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Why do I need life insurance?
Life insurance helps protect the people who depend on you financially. It can help cover:
- Funeral costs
- Outstanding debt and ongoing living expenses
- Continuing a family business or education needs
- Income replacement
- Long-term care
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How much life insurance do I need?
It depends on your situation. For young families, coverage may need to be 10x your annual income to support a spouse and children through major milestones. Consider debts, ongoing living expenses and future obligations. Use our life insurance calculator or reach out for a free life needs analysis.
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How do I choose the right type of life insurance?
Life insurance comes in two main forms:
- Term: Coverage for a set number of years, which often can be renewed or converted to permanent coverage later.
- Permanent (whole or universal life): Coverage for your entire life with potential cash value growth.
Many consider carrying some whole life insurance—at least enough to cover burial expenses—and enough term insurance to replace your income until age 65.
Medicare Support
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Why has Dupaco partnered with MedicareCU?
Healthcare decisions can have a big impact on both your health and finances. That's why Dupaco partners with MedicareCU to give members access to no-cost Medicare guidance from licensed insurance agents. Their goal is simple: Help you understand your options and feel confident about your healthcare decisions.
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What can I expect from a Medicare consultation?
A licensed insurance agent will take time to understand your situation and answer your questions. They can help explain Medicare enrollment, costs, coverage options and the differences between Medicare Advantage, Medicare Supplement and prescription drug plans. You can also discuss whether your doctors, medications, dental, vision and hearing needs are covered.
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I have health insurance through my employer. Why would I meet with an agent?
Even if you're covered through an employer plan, Medicare enrollment rules can be complicated. A MedicareCU agent can help you understand when you may need to enroll and whether waiting could result in penalties or gaps in coverage. Getting guidance based on your situation could help you make an informed decision.
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Can MedicareCU help after I enroll in a plan?
Yes. MedicareCU agents are available to answer questions and provide guidance after enrollment. While privacy regulations may limit access to certain account information, they're happy to help whenever possible and can often point you in the right direction.
The Fine Print
Dupaco Insurance Services is only licensed in the states of Iowa, Illinois, Wisconsin, Minnesota, Missouri and Arizona.
Dupaco Insurance Services is a division of Dupaco Holding, LLC, a wholly-owned subsidiary of Dupaco Community Credit Union. The purchase of insurance is not required in conjunction with the granting of any particular credit union service and the products offered are not endorsed or insured by Dupaco Community Credit Union. Mutual funds, annuities and other investments: are not deposits; are Dupaco Insurance Services is not insured by the NCUA or any other regulatory agency; are not obligations of, or guaranteed by Dupaco Community Credit Union or any other affiliated entity; are subject to investment risks, including possible loss of the principal amount invested.
Coverages, discounts, special program rates or savings, billing options, and other features are subject to availability and individual eligibility. Not all products, features or coverages available in all areas or states. Not all products referenced are offered by Travelers. Other terms, conditions or exclusions may apply.
Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Automobile insurance is offered through Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers Company. Home insurance is underwritten by Travelers Personal Insurance Company. In CA: Automobile insurance is underwritten by Travelers Commercial Insurance Company, Certificate of Authority #6519, State of Domicile: CT; or Travelers Property Casualty Insurance Company, Certificate of Authority #6521, State of Domicile: CT. Homeowners insurance is underwritten by The Standard Fire Insurance Company, Certificate of Authority #3545, State of Domicile: CT. In WA: Automobile insurance is underwritten by The Standard Fire Insurance Company. Homeowners insurance is underwritten by Travelers Personal Insurance Company. All underwriting companies in CA and WA listed above are located at One Tower Square, Hartford, CT 06183.
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