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Protection Connection

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Arm yourself with knowledge

In today's world, fraud is big business. While Dupaco takes proactive measures to help deter and detect fraud on member accounts, it's essential that you take precaution to protect your accounts and your good name, too.

The Protection Connection section of our website aims to arm you with tactics to avoid becoming fraud's next victim. And in the unfortunate circumstance you are victimized, we provide guidance and assistance for financial recovery as well.

How Dupaco Communicates
It's easy to fall into a trap and unknowingly provide personal and financial information to criminals. See how Dupaco communicates with members so you can keep your personal information safeguarded. 

Common Scams
Identity theft can occur in many ways, from phishing emails to IRS scams. Learn more about these common scams to stay alert and cautious. 

Fraud Prevention
While Dupaco takes proactive measures to help deter and detect fraud on member accounts, it's essential that you take precautions to protect your accounts and your good name, too. 

Fraud Recovery
If you notice suspicious account activity or if you believe you are the victim of fraud or identity theft, please contact Dupaco immediately. See what else you can do to prevent or respond to fraud or identity theft.

You should be highly suspicious when receiving messages—via phone, e-mail, text, or otherwise—directing you to provide personal, confidential, and/or account related information. Do not give out any personal information, including account numbers and expiration dates, without knowing with whom you are speaking, especially if the contact was unsolicited or unexpected. Should you suspect that you've become a victim of fraud, or have had a suspicious experience online, by phone, or in person, please contact us immediately at 800-373-7600 / (563) 557-7600.

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