Retirement Savings with Dupaco

Checking & Savings

Don't have enough savings for a rainy day? Come to Dupaco where you'll save enough green to fertilize your savings account and help your community. Dupaco's sustainable money methods put members' money to work locally by providing friends and neighbors low-cost loans, funding for small businesses and a whole lot more. What's more, through free Money Makeovers and Credit History Lessons, we'll sleuth savings everywhere and every way possible to put the most green back in your pocket and keep it recycling.

Open an account

Some call that smart money. We call it Bright Green.  Bright Green

Comments (17)
Online banking
Barbara
 • 77 days 5 hrs 52 mins 17 secs ago
I am very delighted with this website. I can do everything online. I never go into the bank. I can deposit my checks at the drive-up. I can get cash at the ATM. I can balance my check register online. I can apply for personal loans, transfer loans from another bank, or credit card balances. All online. And the most exciting part is I can call into a personal banker at any time. I really like the credit score function. I review my credit score on a regular basis. Keep up the great work.
 

Re: Online banking
Dupaco Moderator
 • 74 days 11 hrs 8 mins 11 secs ago

Hi Barbara, Thanks for the compliment! We're happy to hear that you are enjoying your online banking experience.

 

Online banking
Barbara
 • 77 days 5 hrs 52 mins 17 secs ago
I am very delighted with this website. I can do everything online. I never go into the bank. I can deposit my checks at the drive-up. I can get cash at the ATM. I can balance my check register online. I can apply for personal loans, transfer loans from another bank, or credit card balances. All online. And the most exciting part is I can call into a personal banker at any time. I really like the credit score function. I review my credit score on a regular basis. Keep up the great work.
 

Re: Online banking
Dupaco Moderator
 • 74 days 11 hrs 8 mins 11 secs ago

Hi Barbara, Thanks for the compliment! We're happy to hear that you are enjoying your online banking experience.

 

unfriendly
Connie S
 • 206 days 8 hrs 38 mins 19 secs ago
This web site is the most UNFRIENDLY thing I have ever used! It is too "busy" and all I want to do is log in to my account and have the most difficult time doing so. I am so frustrated I am seriously considering moving all my accounts!
 

Re: unfriendly
Dupaco Moderator
 • 199 days 4 hrs 43 mins 33 secs ago

Hi Connie, we're sorry to hear that you're having trouble navigating our site. You can always call our member service team at 563-557-7600 / 800-373-7600, ext. 206 for some assistance on logging in.

 

Need the number
Marina
 • 367 days 5 hrs 41 mins 37 secs ago
I need to activate my new card but misplaced the letter with the phone number to call and get it activated. Anyone know what it is?
 

Re: Need the number
Dupaco Moderator
 • 366 days 11 hrs 50 mins 21 secs ago

Hi Marina, you can call our card services department at 800-373-7600 / 563-557-7600, ext 201, and they can activate your card for you.

 

Checkbook?
Monica
 • 553 days 3 hrs 46 mins 24 secs ago
How can I get a checkbook and about how long do they take to come in?
 

Re: Checkbook?
Dupaco Moderator
 • 550 days 12 hrs 21 mins ago

Monica, you can order checks through Shine Online Banking (click the Check Services link at top, then Order Checks), or you may call or stop by Dupaco to order. Checks typically take 5-10 business days to arrive.

 

sign in
kim
 • 580 days 4 hrs 28 mins 41 secs ago
Why does your web site no longer have a user name screen to sing in?
 

Re: sign in
Dupaco Moderator
 • 573 days 9 hrs 27 mins 44 secs ago

Hi Kim, you will need to, at least temporarily, enable cookies in order to log into Shine Online Banking. Thanks!

 

I cannot log in to my accounts it just reverts back to user name after I put in password.
Ronald R
 • 625 days 19 hrs 13 mins 6 secs ago
I cannot log in to my checking @ Saving accounts on line, it just reverts back to user name after I put in password.
 

Re: I cannot log in to my accounts it just reverts back to user name after I put in password.
Dupaco Moderator
 • 625 days 11 hrs 14 mins 11 secs ago

Hi Ronald, this issue is generally caused by your web browser rejecting "cookies". We need to be able to store a temporary session cookie in order to authenticate you after you enter your password. Therefore, temporarily allowing cookies should solve the issue.

 

Membership
Norman G.
 • 710 days 9 hrs 56 mins 26 secs ago
Hi I live in Waterloo Iowa and I was wondering what did I need to enroll in a checking or savings account with the credit union and how much and what how how could I qualify
 

Re: Membership
Dupaco Moderator
 • 709 days 8 hrs 24 mins 14 secs ago

Hi Norman, membership at Dupaco simply requires opening a $25 share savings account, which acts as your "share" of ownership in the credit union. You can open your share savings, checking, and many other deposit accounts online at dupaco.com/onlineaccounts, or by visiting any Dupaco branch.

 

Money Cards
Nikki
 • 714 days 4 hrs 21 mins 29 secs ago
I need a new card for my hubby. How can I order that?
 

Re: Money Cards
Dupaco Moderator
 • 711 days 11 hrs 2 mins 27 secs ago

Hi Nikki, you can stop into any Dupaco branch, or give us a call at 800-373-7600 or (563) 557-7600, ext. 0.

 

seek and find site
Amy
 • 720 days 3 hrs 42 mins 40 secs ago
I have to agree with Kathy, I can't even find the place to login.
 

Re: seek and find site
Dupaco Moderator
 • 717 days 5 hrs 37 mins 51 secs ago

Amy, Sorry to see you're having trouble. To get back to Dupaco's homepage, simply click on the Dupaco logo on the upper left hand corner. Hope this helps!

 

Not user friendly
Kathy
 • 736 days 2 hrs 54 mins 51 secs ago
I don't think the Dupaco web page for members is user friendly. Every time I go in to the page to make a transfer or anything it just seems to be hard to find what I am looking to do. I have accounts at three different banks and Dupaco is the worst to get logged into and then to complete something.
 

Re: Not user friendly
Dupaco Moderator
 • 730 days 3 hrs 34 mins 7 secs ago

Kathy, sorry to hear that your online banking experience has been less than perfect. If you wouldn't mind, please provide us specific details on what you find to be confusing on the transfers page. You can email your comments to marketing@dupaco.com. We are certainly open to other suggestions, too. Thank you!

 

PIN LOCK OUT
Debra M
 • 760 days 21 hrs 46 mins 53 secs ago
I have 2 accounts. One for my family and one for my niece. I transferred money into her account today and for some reason she could not access the cash. I know i tried to get into the account at an ATM, and couldn't remember the pin number. I tried it a couple of times and then it locked me out. It also locked her out. Very disappointed on a Sunday to find no answer to this problem. How long is the lock out for? Does it start over at midnight? Is it for so many hours? Please let me know so this does not happen again. Thank you.
 

Re: PIN LOCK OUT
Dupaco Moderator
 • 760 days 10 hrs 57 mins 48 secs ago

Debra, someone will be in touch with you about this issue soon.

 

Not impressed
Tamara H
 • 797 days 9 hrs 29 mins 27 secs ago
I just opened a new account with your company when you visited my work. I receive the paperwork and realize the wrong date of birth. I call the office and am on hold for a few minutes, talk to someone, they put me on hold and transfer me, i continue on hold, the next person answers me and says let me get connected to someone who can help and she transfers me to a voicemail. When you are transferring someone right into a voicemail you should let that customer know. I wasted all this time and accomplished nothing. I am unsure now that I will change my entire banking to this company.
 

Re: Not impressed
Dupaco Moderator
 • 795 days 9 hrs 33 mins 8 secs ago

Hi Tamara, we aim to provide top-level service to all members, whether via phone, online, or in-person. We apologize for the poor service you received on Saturday. Your experience will be shared with our service team so that we may investigate the issue and make improvements where needed. Thank you!

 

$1.00 @day use of Debit Card For May
Dennis
 • 858 days 11 hrs 6 mins 20 secs ago
Will this be added to checking account 1st of June? $1.00 a day of use?
 

Re: $1.00 @day use of Debit Card For May
Dupaco Moderator
 • 856 days 10 hrs 9 mins 26 secs ago

Dennis, The money will be deposited into the checking account that is linked to the MoneyCard debit card used to make the qualifying purchases within 120 days of the end of the promotion (May 31).

 

Login
Laura Dolehide
 • 955 days 3 hrs 12 mins 1 sec ago
Where's the login?
 

Re: Login
Dupaco Moderator
 • 954 days 9 hrs 9 mins 10 secs ago

Laura, It's on the homepage on the right side.

 

pin
Amber
 • 1101 days 2 hrs 22 mins 29 secs ago
With joint checking debit cards, can you change the pin on one card or will both cards always have the same pin? And how do I go about changing the pin?
 

Re: pin
Dupaco Moderator
 • 1100 days 5 hrs 48 mins 49 secs ago
Hi Amber, You are able to change just one card's pin number. In order to do so, you must visit a Dupaco branch because we use a machine to change the pin numbers. Every branch has a pin machine except our Asbury branch at this time.
 

Log In
Kathye Clark
 • 1160 days 2 hrs 39 mins 56 secs ago
Get very frustrated trying to log in. I can never find it.
 

Re: Log In
Dupaco Moderator
 • 1159 days 8 hrs 29 mins 53 secs ago

Kathye, The login for Shine Online Banking is on the homepage, Dupaco.com. If you look on the right hand of the page you will see "Online Banking" in green font. You can enter your username there. Hope this helps!

 

Security Fee & New Checks
Teresa Flack
 • 1269 days 9 hrs 22 mins 38 secs ago
I never asked for the security fee but was charged it in the past. How do I stop it from being taken out now? Also, how long are our ICCU checks valid with the old routing number?
 

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