Opportunity Passport teaches at risk teens how to save

Checking & Savings

Don't have enough savings for a rainy day? Come to Dupaco where you'll save enough green to fertilize your savings account and help your community. Dupaco's sustainable money methods put members' money to work locally by providing friends and neighbors low-cost loans, funding for small businesses and a whole lot more. What's more, through free Money Makeovers and Credit History Lessons, we'll sleuth savings everywhere and every way possible to put the most green back in your pocket and keep it recycling.

Some call that smart money. We call it Bright Green.  Bright Green

Comments (26)
Checkbook?
Monica
 • 46 days 11 hrs 25 mins 39 secs ago
How can I get a checkbook and about how long do they take to come in?
 

Re: Checkbook?
Dupaco Moderator
 • 43 days 20 hrs 15 secs ago

Monica, you can order checks through Shine Online Banking (click the Check Services link at top, then Order Checks), or you may call or stop by Dupaco to order. Checks typically take 5-10 business days to arrive.

 

Checkbook?
Monica
 • 46 days 11 hrs 25 mins 39 secs ago
How can I get a checkbook and about how long do they take to come in?
 

Re: Checkbook?
Dupaco Moderator
 • 43 days 20 hrs 15 secs ago

Monica, you can order checks through Shine Online Banking (click the Check Services link at top, then Order Checks), or you may call or stop by Dupaco to order. Checks typically take 5-10 business days to arrive.

 

sign in
kim
 • 73 days 12 hrs 7 mins 56 secs ago
Why does your web site no longer have a user name screen to sing in?
 

Re: sign in
Dupaco Moderator
 • 66 days 17 hrs 6 mins 59 secs ago

Hi Kim, you will need to, at least temporarily, enable cookies in order to log into Shine Online Banking. Thanks!

 

I cannot log in to my accounts it just reverts back to user name after I put in password.
Ronald R
 • 119 days 2 hrs 52 mins 21 secs ago
I cannot log in to my checking @ Saving accounts on line, it just reverts back to user name after I put in password.
 

Re: I cannot log in to my accounts it just reverts back to user name after I put in password.
Dupaco Moderator
 • 118 days 18 hrs 53 mins 26 secs ago

Hi Ronald, this issue is generally caused by your web browser rejecting "cookies". We need to be able to store a temporary session cookie in order to authenticate you after you enter your password. Therefore, temporarily allowing cookies should solve the issue.

 

HELP!!!
Loran B
 • 123 days 1 hr 45 mins 20 secs ago
Why can't I get logged on?????? I use my username it gets me on BUT MY Password won't work?????? It is very frustrating!!!! I have had no problems for years, Now it is all screwed up!
 

Re: HELP!!!
Dupaco Moderator
 • 120 days 18 hrs 24 mins 27 secs ago

Hi Loran, We're sorry to hear about your issues with loggin into Shine. Someone from our IT department will be in touch with you soon.

 

frustration
Karen K
 • 133 days 8 hrs 54 mins 49 secs ago
I can never get on the site where it asks for my password so I can get my checking and savings account
 

Re: frustration
Dupaco Moderator
 • 132 days 18 hrs 13 mins 22 secs ago

Hi Karen, I apologize for the frustration you are having when logging into Shine Online Banking. I have reached out to you via email.

 

Membership
Norman G.
 • 203 days 17 hrs 35 mins 41 secs ago
Hi I live in Waterloo Iowa and I was wondering what did I need to enroll in a checking or savings account with the credit union and how much and what how how could I qualify
 

Re: Membership
Dupaco Moderator
 • 202 days 16 hrs 3 mins 29 secs ago

Hi Norman, membership at Dupaco simply requires opening a $25 share savings account, which acts as your "share" of ownership in the credit union. You can open your share savings, checking, and many other deposit accounts online at dupaco.com/onlineaccounts, or by visiting any Dupaco branch.

 

Money Cards
Nikki
 • 207 days 12 hrs 44 secs ago
I need a new card for my hubby. How can I order that?
 

Re: Money Cards
Dupaco Moderator
 • 204 days 18 hrs 41 mins 42 secs ago

Hi Nikki, you can stop into any Dupaco branch, or give us a call at 800-373-7600 or (563) 557-7600, ext. 0.

 

seek and find site
Amy
 • 213 days 11 hrs 21 mins 55 secs ago
I have to agree with Kathy, I can't even find the place to login.
 

Re: seek and find site
Dupaco Moderator
 • 210 days 13 hrs 17 mins 6 secs ago

Amy, Sorry to see you're having trouble. To get back to Dupaco's homepage, simply click on the Dupaco logo on the upper left hand corner. Hope this helps!

 

Not user friendly
Kathy
 • 229 days 10 hrs 34 mins 6 secs ago
I don't think the Dupaco web page for members is user friendly. Every time I go in to the page to make a transfer or anything it just seems to be hard to find what I am looking to do. I have accounts at three different banks and Dupaco is the worst to get logged into and then to complete something.
 

Re: Not user friendly
Dupaco Moderator
 • 223 days 11 hrs 13 mins 22 secs ago

Kathy, sorry to hear that your online banking experience has been less than perfect. If you wouldn't mind, please provide us specific details on what you find to be confusing on the transfers page. You can email your comments to marketing@dupaco.com. We are certainly open to other suggestions, too. Thank you!

 

PIN LOCK OUT
Debra M
 • 254 days 5 hrs 26 mins 8 secs ago
I have 2 accounts. One for my family and one for my niece. I transferred money into her account today and for some reason she could not access the cash. I know i tried to get into the account at an ATM, and couldn't remember the pin number. I tried it a couple of times and then it locked me out. It also locked her out. Very disappointed on a Sunday to find no answer to this problem. How long is the lock out for? Does it start over at midnight? Is it for so many hours? Please let me know so this does not happen again. Thank you.
 

Re: PIN LOCK OUT
Dupaco Moderator
 • 253 days 18 hrs 37 mins 3 secs ago

Debra, someone will be in touch with you about this issue soon.

 

Not impressed
Tamara H
 • 290 days 17 hrs 8 mins 42 secs ago
I just opened a new account with your company when you visited my work. I receive the paperwork and realize the wrong date of birth. I call the office and am on hold for a few minutes, talk to someone, they put me on hold and transfer me, i continue on hold, the next person answers me and says let me get connected to someone who can help and she transfers me to a voicemail. When you are transferring someone right into a voicemail you should let that customer know. I wasted all this time and accomplished nothing. I am unsure now that I will change my entire banking to this company.
 

Re: Not impressed
Dupaco Moderator
 • 288 days 17 hrs 12 mins 23 secs ago

Hi Tamara, we aim to provide top-level service to all members, whether via phone, online, or in-person. We apologize for the poor service you received on Saturday. Your experience will be shared with our service team so that we may investigate the issue and make improvements where needed. Thank you!

 

$1.00 @day use of Debit Card For May
Dennis
 • 351 days 18 hrs 45 mins 35 secs ago
Will this be added to checking account 1st of June? $1.00 a day of use?
 

Re: $1.00 @day use of Debit Card For May
Dupaco Moderator
 • 349 days 17 hrs 48 mins 41 secs ago

Dennis, The money will be deposited into the checking account that is linked to the MoneyCard debit card used to make the qualifying purchases within 120 days of the end of the promotion (May 31).

 

Login
Laura Dolehide
 • 448 days 10 hrs 51 mins 16 secs ago
Where's the login?
 

Re: Login
Dupaco Moderator
 • 447 days 16 hrs 48 mins 25 secs ago

Laura, It's on the homepage on the right side.

 

excess
Ron Huntington
 • 541 days 9 hrs 25 mins 10 secs ago
Easier to log on before, can't seem to find the home page.
 

Re: excess
Dupaco Moderator
 • 540 days 17 hrs 22 mins 10 secs ago

Ron, Sorry to see you're having trouble. To get back to Dupaco's homepage, simply click on the Dupaco logo on the upper left hand corner. Hope this helps!

 

pin
Amber
 • 594 days 10 hrs 1 min 44 secs ago
With joint checking debit cards, can you change the pin on one card or will both cards always have the same pin? And how do I go about changing the pin?
 

Re: pin
Dupaco Moderator
 • 593 days 13 hrs 28 mins 4 secs ago
Hi Amber, You are able to change just one card's pin number. In order to do so, you must visit a Dupaco branch because we use a machine to change the pin numbers. Every branch has a pin machine except our Asbury branch at this time.
 

Frustrated
Nancy David
 • 598 days 15 hrs 50 mins 21 secs ago
I'm on the homepage right now and the upper right hand side does not have a green area to log in on. This is beyond frustrating sometimes.
 

Re: Frustrated
Dupaco Moderator
 • 596 days 17 hrs 20 mins 33 secs ago

Nancy, I'll get in touch with you shortly and guide you to the login.

 

Log In
Kathye Clark
 • 653 days 10 hrs 19 mins 11 secs ago
Get very frustrated trying to log in. I can never find it.
 

Re: Log In
Dupaco Moderator
 • 652 days 16 hrs 9 mins 8 secs ago

Kathye, The login for Shine Online Banking is on the homepage, Dupaco.com. If you look on the right hand of the page you will see "Online Banking" in green font. You can enter your username there. Hope this helps!

 

changing pages
Ron Huntington
 • 659 days 6 hrs 42 mins 29 secs ago
Log on page is harder to find and use
 

Re: changing pages
Dupaco Moderator
 • 658 days 19 hrs 17 mins 6 secs ago

Ron, I'm sorry to hear you feel that way. If you need help navigating, please feel free to call me, Lexie, anytime- (563)557-7600 / 800-373-7600 ext. 2809.

 

where is the pull down
kevin foley
 • 720 days 8 hrs 32 mins 25 secs ago
ICCU former member and do online balancing and some transfers but I pull up dupacos home page and cannot find pull down with on-line banking listed for a shortcut c6s7
 

Re: where is the pull down
Dupaco Moderator
 • 718 days 13 hrs 6 secs ago

Kevin, You will find access to Dupaco's online banking on the right hand of our homepage. If you have any more questions, feel free to email me at lhemesath@dupaco.com. Thanks!

 

login
Melinda conry
 • 720 days 9 hrs 43 mins 20 secs ago
Very difficult to log in always goes to create a new account. Please fix this. Getting frustrate d
 

Re: login
Dupaco Moderator
 • 718 days 13 hrs 5 mins 45 secs ago

Melinda, Someone will get in contact with your shortly to discover where the problem is. Thanks for your patience.

 

past records
tom clark
 • 762 days 10 hrs 48 mins 53 secs ago
How do I access past records befor april 1st .
 

Re: past records
Dupaco Moderator
 • 761 days 17 hrs 54 mins 41 secs ago

Currently, you will not find your transactions before April 1 online. A statement for your March transactions will be mailed to you soon. In May, you will have the ability to view past statements via Dupaco's Online Banking. We are in the process of transferring this data.

 

Security Fee & New Checks
Teresa Flack
 • 762 days 17 hrs 1 min 53 secs ago
I never asked for the security fee but was charged it in the past. How do I stop it from being taken out now? Also, how long are our ICCU checks valid with the old routing number?
 

need new log in information
Diana Duitsman
 • 762 days 17 hrs 23 mins 7 secs ago
how do I access my account on-line?
 

Can not log in
Rosann Rupp
 • 784 days 16 hrs 33 mins 20 secs ago
I put in my account number and It can not open my accout. Says' search not found/
 

sign in
jim gatewood
 • 793 days 17 hrs 52 mins 56 secs ago
why does it take me between 3 & 5 times to sign in????????????? also when trying to check transactions or anything else it takes me back to the sign in screen
 

Re: sign in
Dupaco Moderator
 • 762 days 17 hrs 40 mins 39 secs ago

Jim, we will have someone from our IT department contact you shortly. Thanks!

 

new web site
dorothy paulson
 • 880 days 14 hrs 13 mins 36 secs ago
this is terrible. I can't find my shine on line banking. I don't need all this other junk
 

Re: new web site
Dupaco Moderator
 • 762 days 17 hrs 35 mins 5 secs ago

Dorothy, sorry to hear you are having trouble finding Shine. You can now enter your username right from our homepage, www.dupaco.com. Get to the homepage from here by clicking the Dupaco logo in the top left of this page.

 

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