Opportunity Passport teaches at risk teens how to save

Checking & Savings

Don't have enough savings for a rainy day? Come to Dupaco where you'll save enough green to fertilize your savings account and help your community. Dupaco's sustainable money methods put members' money to work locally by providing friends and neighbors low-cost loans, funding for small businesses and a whole lot more. What's more, through free Money Makeovers and Credit History Lessons, we'll sleuth savings everywhere and every way possible to put the most green back in your pocket and keep it recycling.

Some call that smart money. We call it Bright Green.  Bright Green

Comments (16)
Not impressed
Tamara H
 • 17 days 17 hrs 36 mins 36 secs ago
I just opened a new account with your company when you visited my work. I receive the paperwork and realize the wrong date of birth. I call the office and am on hold for a few minutes, talk to someone, they put me on hold and transfer me, i continue on hold, the next person answers me and says let me get connected to someone who can help and she transfers me to a voicemail. When you are transferring someone right into a voicemail you should let that customer know. I wasted all this time and accomplished nothing. I am unsure now that I will change my entire banking to this company.
 

Re: Not impressed
Dupaco Moderator
 • 15 days 17 hrs 40 mins 17 secs ago

Hi Tamara, we aim to provide top-level service to all members, whether via phone, online, or in-person. We apologize for the poor service you received on Saturday. Your experience will be shared with our service team so that we may investigate the issue and make improvements where needed. Thank you!

 

Not impressed
Tamara H
 • 17 days 17 hrs 36 mins 36 secs ago
I just opened a new account with your company when you visited my work. I receive the paperwork and realize the wrong date of birth. I call the office and am on hold for a few minutes, talk to someone, they put me on hold and transfer me, i continue on hold, the next person answers me and says let me get connected to someone who can help and she transfers me to a voicemail. When you are transferring someone right into a voicemail you should let that customer know. I wasted all this time and accomplished nothing. I am unsure now that I will change my entire banking to this company.
 

Re: Not impressed
Dupaco Moderator
 • 15 days 17 hrs 40 mins 17 secs ago

Hi Tamara, we aim to provide top-level service to all members, whether via phone, online, or in-person. We apologize for the poor service you received on Saturday. Your experience will be shared with our service team so that we may investigate the issue and make improvements where needed. Thank you!

 

$1.00 @day use of Debit Card For May
Dennis
 • 78 days 19 hrs 13 mins 29 secs ago
Will this be added to checking account 1st of June? $1.00 a day of use?
 

Re: $1.00 @day use of Debit Card For May
Dupaco Moderator
 • 76 days 18 hrs 16 mins 35 secs ago

Dennis, The money will be deposited into the checking account that is linked to the MoneyCard debit card used to make the qualifying purchases within 120 days of the end of the promotion (May 31).

 

Login
Laura Dolehide
 • 175 days 11 hrs 19 mins 10 secs ago
Where's the login?
 

Re: Login
Dupaco Moderator
 • 174 days 17 hrs 16 mins 19 secs ago

Laura, It's on the homepage on the right side.

 

excess
Ron Huntington
 • 268 days 9 hrs 53 mins 4 secs ago
Easier to log on before, can't seem to find the home page.
 

Re: excess
Dupaco Moderator
 • 267 days 17 hrs 50 mins 4 secs ago

Ron, Sorry to see you're having trouble. To get back to Dupaco's homepage, simply click on the Dupaco logo on the upper left hand corner. Hope this helps!

 

pin
Amber
 • 321 days 10 hrs 29 mins 38 secs ago
With joint checking debit cards, can you change the pin on one card or will both cards always have the same pin? And how do I go about changing the pin?
 

Re: pin
Dupaco Moderator
 • 320 days 13 hrs 55 mins 58 secs ago
Hi Amber, You are able to change just one card's pin number. In order to do so, you must visit a Dupaco branch because we use a machine to change the pin numbers. Every branch has a pin machine except our Asbury branch at this time.
 

Frustrated
Nancy David
 • 325 days 16 hrs 18 mins 15 secs ago
I'm on the homepage right now and the upper right hand side does not have a green area to log in on. This is beyond frustrating sometimes.
 

Re: Frustrated
Dupaco Moderator
 • 323 days 17 hrs 48 mins 27 secs ago

Nancy, I'll get in touch with you shortly and guide you to the login.

 

Log In
Kathye Clark
 • 380 days 10 hrs 47 mins 5 secs ago
Get very frustrated trying to log in. I can never find it.
 

Re: Log In
Dupaco Moderator
 • 379 days 16 hrs 37 mins 2 secs ago

Kathye, The login for Shine Online Banking is on the homepage, Dupaco.com. If you look on the right hand of the page you will see "Online Banking" in green font. You can enter your username there. Hope this helps!

 

changing pages
Ron Huntington
 • 386 days 7 hrs 10 mins 23 secs ago
Log on page is harder to find and use
 

Re: changing pages
Dupaco Moderator
 • 385 days 19 hrs 45 mins ago

Ron, I'm sorry to hear you feel that way. If you need help navigating, please feel free to call me, Lexie, anytime- (563)557-7600 / 800-373-7600 ext. 2809.

 

where is the pull down
kevin foley
 • 447 days 9 hrs 19 secs ago
ICCU former member and do online balancing and some transfers but I pull up dupacos home page and cannot find pull down with on-line banking listed for a shortcut c6s7
 

Re: where is the pull down
Dupaco Moderator
 • 445 days 13 hrs 28 mins ago

Kevin, You will find access to Dupaco's online banking on the right hand of our homepage. If you have any more questions, feel free to email me at lhemesath@dupaco.com. Thanks!

 

login
Melinda conry
 • 447 days 10 hrs 11 mins 14 secs ago
Very difficult to log in always goes to create a new account. Please fix this. Getting frustrate d
 

Re: login
Dupaco Moderator
 • 445 days 13 hrs 33 mins 39 secs ago

Melinda, Someone will get in contact with your shortly to discover where the problem is. Thanks for your patience.

 

past records
tom clark
 • 489 days 11 hrs 16 mins 47 secs ago
How do I access past records befor april 1st .
 

Re: past records
Dupaco Moderator
 • 488 days 18 hrs 22 mins 35 secs ago

Currently, you will not find your transactions before April 1 online. A statement for your March transactions will be mailed to you soon. In May, you will have the ability to view past statements via Dupaco's Online Banking. We are in the process of transferring this data.

 

Security Fee & New Checks
Teresa Flack
 • 489 days 17 hrs 29 mins 47 secs ago
I never asked for the security fee but was charged it in the past. How do I stop it from being taken out now? Also, how long are our ICCU checks valid with the old routing number?
 

need new log in information
Diana Duitsman
 • 489 days 17 hrs 51 mins 1 sec ago
how do I access my account on-line?
 

Can not log in
Rosann Rupp
 • 511 days 17 hrs 1 min 14 secs ago
I put in my account number and It can not open my accout. Says' search not found/
 

sign in
jim gatewood
 • 520 days 18 hrs 20 mins 50 secs ago
why does it take me between 3 & 5 times to sign in????????????? also when trying to check transactions or anything else it takes me back to the sign in screen
 

Re: sign in
Dupaco Moderator
 • 489 days 18 hrs 8 mins 33 secs ago

Jim, we will have someone from our IT department contact you shortly. Thanks!

 

new web site
dorothy paulson
 • 607 days 14 hrs 41 mins 30 secs ago
this is terrible. I can't find my shine on line banking. I don't need all this other junk
 

Re: new web site
Dupaco Moderator
 • 489 days 18 hrs 2 mins 59 secs ago

Dorothy, sorry to hear you are having trouble finding Shine. You can now enter your username right from our homepage, www.dupaco.com. Get to the homepage from here by clicking the Dupaco logo in the top left of this page.

 

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