Opportunity Passport teaches at risk teens how to save

Checking & Savings

Don't have enough savings for a rainy day? Come to Dupaco where you'll save enough green to fertilize your savings account and help your community. Dupaco's sustainable money methods put members' money to work locally by providing friends and neighbors low-cost loans, funding for small businesses and a whole lot more. What's more, through free Money Makeovers and Credit History Lessons, we'll sleuth savings everywhere and every way possible to put the most green back in your pocket and keep it recycling.

Some call that smart money. We call it Bright Green.  Bright Green

Comments (17)
PIN LOCK OUT
Debra M
 • 8 days 23 hrs 51 mins 28 secs ago
I have 2 accounts. One for my family and one for my niece. I transferred money into her account today and for some reason she could not access the cash. I know i tried to get into the account at an ATM, and couldn't remember the pin number. I tried it a couple of times and then it locked me out. It also locked her out. Very disappointed on a Sunday to find no answer to this problem. How long is the lock out for? Does it start over at midnight? Is it for so many hours? Please let me know so this does not happen again. Thank you.
 

Re: PIN LOCK OUT
Dupaco Moderator
 • 8 days 13 hrs 2 mins 23 secs ago

Debra, someone will be in touch with you about this issue soon.

 

PIN LOCK OUT
Debra M
 • 8 days 23 hrs 51 mins 28 secs ago
I have 2 accounts. One for my family and one for my niece. I transferred money into her account today and for some reason she could not access the cash. I know i tried to get into the account at an ATM, and couldn't remember the pin number. I tried it a couple of times and then it locked me out. It also locked her out. Very disappointed on a Sunday to find no answer to this problem. How long is the lock out for? Does it start over at midnight? Is it for so many hours? Please let me know so this does not happen again. Thank you.
 

Re: PIN LOCK OUT
Dupaco Moderator
 • 8 days 13 hrs 2 mins 23 secs ago

Debra, someone will be in touch with you about this issue soon.

 

Not impressed
Tamara H
 • 45 days 11 hrs 34 mins 2 secs ago
I just opened a new account with your company when you visited my work. I receive the paperwork and realize the wrong date of birth. I call the office and am on hold for a few minutes, talk to someone, they put me on hold and transfer me, i continue on hold, the next person answers me and says let me get connected to someone who can help and she transfers me to a voicemail. When you are transferring someone right into a voicemail you should let that customer know. I wasted all this time and accomplished nothing. I am unsure now that I will change my entire banking to this company.
 

Re: Not impressed
Dupaco Moderator
 • 43 days 11 hrs 37 mins 43 secs ago

Hi Tamara, we aim to provide top-level service to all members, whether via phone, online, or in-person. We apologize for the poor service you received on Saturday. Your experience will be shared with our service team so that we may investigate the issue and make improvements where needed. Thank you!

 

$1.00 @day use of Debit Card For May
Dennis
 • 106 days 13 hrs 10 mins 55 secs ago
Will this be added to checking account 1st of June? $1.00 a day of use?
 

Re: $1.00 @day use of Debit Card For May
Dupaco Moderator
 • 104 days 12 hrs 14 mins 1 sec ago

Dennis, The money will be deposited into the checking account that is linked to the MoneyCard debit card used to make the qualifying purchases within 120 days of the end of the promotion (May 31).

 

Login
Laura Dolehide
 • 203 days 5 hrs 16 mins 36 secs ago
Where's the login?
 

Re: Login
Dupaco Moderator
 • 202 days 11 hrs 13 mins 45 secs ago

Laura, It's on the homepage on the right side.

 

excess
Ron Huntington
 • 296 days 3 hrs 50 mins 30 secs ago
Easier to log on before, can't seem to find the home page.
 

Re: excess
Dupaco Moderator
 • 295 days 11 hrs 47 mins 30 secs ago

Ron, Sorry to see you're having trouble. To get back to Dupaco's homepage, simply click on the Dupaco logo on the upper left hand corner. Hope this helps!

 

pin
Amber
 • 349 days 4 hrs 27 mins 4 secs ago
With joint checking debit cards, can you change the pin on one card or will both cards always have the same pin? And how do I go about changing the pin?
 

Re: pin
Dupaco Moderator
 • 348 days 7 hrs 53 mins 24 secs ago
Hi Amber, You are able to change just one card's pin number. In order to do so, you must visit a Dupaco branch because we use a machine to change the pin numbers. Every branch has a pin machine except our Asbury branch at this time.
 

Frustrated
Nancy David
 • 353 days 10 hrs 15 mins 41 secs ago
I'm on the homepage right now and the upper right hand side does not have a green area to log in on. This is beyond frustrating sometimes.
 

Re: Frustrated
Dupaco Moderator
 • 351 days 11 hrs 45 mins 53 secs ago

Nancy, I'll get in touch with you shortly and guide you to the login.

 

Log In
Kathye Clark
 • 408 days 4 hrs 44 mins 31 secs ago
Get very frustrated trying to log in. I can never find it.
 

Re: Log In
Dupaco Moderator
 • 407 days 10 hrs 34 mins 28 secs ago

Kathye, The login for Shine Online Banking is on the homepage, Dupaco.com. If you look on the right hand of the page you will see "Online Banking" in green font. You can enter your username there. Hope this helps!

 

changing pages
Ron Huntington
 • 414 days 1 hr 7 mins 49 secs ago
Log on page is harder to find and use
 

Re: changing pages
Dupaco Moderator
 • 413 days 13 hrs 42 mins 26 secs ago

Ron, I'm sorry to hear you feel that way. If you need help navigating, please feel free to call me, Lexie, anytime- (563)557-7600 / 800-373-7600 ext. 2809.

 

where is the pull down
kevin foley
 • 475 days 2 hrs 57 mins 45 secs ago
ICCU former member and do online balancing and some transfers but I pull up dupacos home page and cannot find pull down with on-line banking listed for a shortcut c6s7
 

Re: where is the pull down
Dupaco Moderator
 • 473 days 7 hrs 25 mins 26 secs ago

Kevin, You will find access to Dupaco's online banking on the right hand of our homepage. If you have any more questions, feel free to email me at lhemesath@dupaco.com. Thanks!

 

login
Melinda conry
 • 475 days 4 hrs 8 mins 40 secs ago
Very difficult to log in always goes to create a new account. Please fix this. Getting frustrate d
 

Re: login
Dupaco Moderator
 • 473 days 7 hrs 31 mins 5 secs ago

Melinda, Someone will get in contact with your shortly to discover where the problem is. Thanks for your patience.

 

past records
tom clark
 • 517 days 5 hrs 14 mins 13 secs ago
How do I access past records befor april 1st .
 

Re: past records
Dupaco Moderator
 • 516 days 12 hrs 20 mins 1 sec ago

Currently, you will not find your transactions before April 1 online. A statement for your March transactions will be mailed to you soon. In May, you will have the ability to view past statements via Dupaco's Online Banking. We are in the process of transferring this data.

 

Security Fee & New Checks
Teresa Flack
 • 517 days 11 hrs 27 mins 13 secs ago
I never asked for the security fee but was charged it in the past. How do I stop it from being taken out now? Also, how long are our ICCU checks valid with the old routing number?
 

need new log in information
Diana Duitsman
 • 517 days 11 hrs 48 mins 27 secs ago
how do I access my account on-line?
 

Can not log in
Rosann Rupp
 • 539 days 10 hrs 58 mins 40 secs ago
I put in my account number and It can not open my accout. Says' search not found/
 

sign in
jim gatewood
 • 548 days 12 hrs 18 mins 16 secs ago
why does it take me between 3 & 5 times to sign in????????????? also when trying to check transactions or anything else it takes me back to the sign in screen
 

Re: sign in
Dupaco Moderator
 • 517 days 12 hrs 5 mins 59 secs ago

Jim, we will have someone from our IT department contact you shortly. Thanks!

 

new web site
dorothy paulson
 • 635 days 8 hrs 38 mins 56 secs ago
this is terrible. I can't find my shine on line banking. I don't need all this other junk
 

Re: new web site
Dupaco Moderator
 • 517 days 12 hrs 25 secs ago

Dorothy, sorry to hear you are having trouble finding Shine. You can now enter your username right from our homepage, www.dupaco.com. Get to the homepage from here by clicking the Dupaco logo in the top left of this page.

 

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