Your Story is our Story

We’re more than a financial institution—we’re a member-owned cooperative dedicated to people, not profits. Since 1948, we’ve been on a mission to help you build a life worth loving.

Member Services

Dupaco careers

Mission & Vision

Our mission is to help members build a life worth loving. Our vision is to create brighter community for all.

Our Values

We’re rooted in trust and empathetic understanding—dedicated to strengthening relationships, advocating for all and investing in you.

People Before Profits

As a cooperative, we don’t have stockholders. We return earnings to you through lower rates and fewer fees.

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Our Story

Built on a Solid Foundation

Our story started in 1948 when 10 meatpacking employees pooled $5 each. That same spirit of people helping people has grown us into a financially strong cooperative you can count on. Today, we serve members in all 50 states—backed by billions in assets and a crew dedicated to keeping your money safe.

Explore careers

178,000+

Members

Member-owners across all 50 states and 118 counties who trust us with their financial future.

$3.5B

Total Assets

Strong asset growth that ensures long-term stability and ability to serve our membership.

23

Branches

Physical locations across Iowa, Illinois and Wisconsin, supported by 600+ employees.

The Meaning of Our Brand

Our logo tells the story of our cooperative. The arc represents the warm glow of a community helping one another. The burst reflects our passion to help with your core financial needs—save, borrow, invest, insure and trust. Underpinning it all is a vibrant spectrum of color, illustrating that membership is open to people from all walks and stages of life who are ready to improve their financial well-being.

Newsweek named Dupaco a Top Regional Credit Union in the United States.

BauerFinancial awarded Dupaco a 5-star rating for being one of the country’s strongest financial institutions.

Mastercard® recognized Dupaco with the Doing Well by Doing Good Award for its community impact efforts.

The Des Moines Register recognized Dupaco as one of Iowa’s Top Workplaces.

Dupaco was named a Best Place to Work by Employ Humanity demonstrating excellence in servant leadership, workplace culture and making our world a better place for humanity.

Joseph F. Hearn

President & Chief Executive Officer

Joe Hearn joined Dupaco in 1986 as director of marketing, later promoted to executive vice president. In that role, he oversaw all elements of the credit union’s branding, marketing, and public relations initiatives until 2008, when he transitioned to chief operating officer. He was named president and chief executive officer in 2012.

Lisa Bowers

Chief People Officer

Lisa Bowers joined Dupaco in 2015 with more than 12 years of human resources and organizational development experience. Her expertise includes talent management, organizational development, training, and leadership and management coaching.

Matthew J. Dodds

Chief Operating Officer

Matt Dodds joined Dupaco in 2003 after nine years in consumer lending in Salt Lake City and Denver. He first served as senior vice president of consumer lending, overseeing home equity, auto/RV, indirect lending, merchant financing, and credit cards. In 2012, he became Chief Operating Officer and now works with leaders across Dupaco’s 18 branches and its Consumer Lending, Mortgage Lending, Business Services, and Member Solutions teams.

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Steve Ervolino

Chief Information Officer

Steve Ervolino oversees the multi-layered security systems Dupaco uses to protect member financial data, as well as Dupaco’s business continuity plans for IT and operations. He has managed the implementation and support of a wide variety of systems, from the commodity Exchange platform, to complex disaster recovery, virtualization and voice-over-IP systems.

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Danielle Gratton

Chief Financial Officer

Danielle Gratton, a certified public accountant (CPA), came to Dupaco in 2006 after working for the prominent accounting firms McGladrey & Pullen LLP in Waterloo, Iowa, and PricewaterhouseCoopers, LLP in Chicago, Illinois. She is a member of the CUNA CFO Council and CUES, as well as the Iowa Society of CPAs and the American Institute of CPAs.

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David Klavitter

Chief Marketing Officer

David Klavitter rejoined Dupaco in 2009 after working as vice president of editorial communication for the Credit Union National Association (CUNA) in Washington, D.C. Prior to CUNA, he was a member of Dupaco’s marketing team from 1996-1999.

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Todd Link

Chief Member Services Officer

Todd joined Dupaco in 2014. He has over 25 years of experience in the financial services industry, serving in a diverse range of roles. As Chief Member Services Officer, Todd works closely with the credit union’s leadership and Board, overseeing the areas of Card Services, Fraud Services, Deposit Operations, Member Services, Facilities and Post-Loan Quality Control.

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Randy Skemp, CCUV

Chair of the Board

Retired, Vice President of Sales
Active Network, LLC
Dallas, Texas

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Ellen Goodmann Miller

Vice Chair

Consultant
Hawks Goodman & Associates
Dubuque, Iowa

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Andy Schroeder

Secretary

Vice President
Prenger Solutions Group
Dubuque, Iowa

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Renee Poppe

Treasurer

Senior Vice President, Sales Service Center
Medline Industries
Dubuque, Iowa

Denise Dolan, CCUV

Director

Retired, County Auditor
Dubuque County
Dubuque, Iowa

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Jeff Gonner

Director

Retired, Chief of Staff
Medical Associates
Dubuque, Iowa

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Ron Meyers

Director

Retired, Principal
Wahlert High School
Dubuque, Iowa

Antonio Mouzon

Director

Office of Community Impact Director
City of Dubuque
Dubuque, Iowa

Bob Wethal

Director

Vice President of Patient Care Services & Chief Nursing Officer
Mercy Medical Center
Dubuque, Iowa

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Robert W. Hoefer

Honorary Director with Distinction

Retired
Dupaco Credit Union
Dubuque, Iowa

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Richard J. Burgmeier

Honorary Director

Retired
CyCare Systems, Inc.
Dubuque, Iowa

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J. Stephen Chapman

Honorary Director

Retired
Auxiant
Madison, WI; Cedar Rapids, IA;
Milwaukee, WI

Our Impact

People Before Profits

As a cooperative, we measure success by the impact we make on our members and community. From financial benefits to community giving, see how we are moving onward and upward, year after year.

See Our Latest Impact Report

The Latest

The Owner’s Manual is a quarterly newsletter to help you maximize your membership benefits. Read the latest for money-saving offers, educational content, and credit union updates.

Your Story is our Story

Mission, Values & Purpose

Mission & Vision

Our Values

People Before Profits

Our Story

Built on a Solid Foundation

178,000+

Members

$3.5B

Total Assets

23

Branches

The Meaning of Our Brand

Senior Leadership

Joseph F. Hearn

President & Chief Executive Officer

Lisa Bowers

Chief People Officer

Matthew J. Dodds

Chief Operating Officer

Steve Ervolino

Chief Information Officer

Danielle Gratton

Chief Financial Officer

David Klavitter

Chief Marketing Officer

Todd Link

Chief Member Services Officer

Board of Directors

Randy Skemp, CCUV

Chair of the Board

Ellen Goodmann Miller

Vice Chair

Andy Schroeder

Secretary

Renee Poppe

Treasurer

Denise Dolan, CCUV

Director

Jeff Gonner

Director

Ron Meyers

Director

Antonio Mouzon

Director

Bob Wethal

Director

Robert W. Hoefer

Honorary Director with Distinction

Richard J. Burgmeier

Honorary Director

J. Stephen Chapman

Honorary Director

Our Impact

People Before Profits

Newsletter

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