Daily Dupaco

Thursday, September 20, 2018

Debit card PIN phone number change

If you recently received a new Dupaco MoneyCard debit card and still need to call to PIN your card, please read on to ensure uninterrupted use of your Dupaco MoneyCard.

Dupaco is transitioning to a new PIN phone number on Wednesday, Sept. 26. There will be a transitionary period from Sept. 22-25 during which members will not be able to PIN their card. Without a PIN, your card may not be used for ATM withdrawals or debit card purchases requiring a PIN.

To avoid interruption in the use of your card, please call 800-717-4923 to PIN your card on or before Friday, Sept. 21. You must call from your primary phone number on file at Dupaco. If you are unsure which number that is, please contact Dupaco at 800-373-7600, ext. 201.

Here is a summary of the PIN phone numbers and the effective dates you can call:

  • If you are calling to PIN your card on or before Friday, Sept. 21, call 800-717-4923.
  • If you are calling to PIN your card on or after Wednesday, Sept. 26, call 888-891-2435.
  • During the transitionary period from Sept. 22-25, you will be unable to PIN your card. .

We apologize for the inconvenience this transition may cause. Please contact us with any questions you may have.

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