Daily Dupaco

Wednesday, July 05, 2017

FCT helps widow gain financial confidence

Before he passed away, Kathryn (Kay) Norman’s husband made a request.

He wanted his wife to lean on First Community Trust for financial guidance when he was no longer there to help her. Dupaco Community Credit Union partners with FCT to bring members a full line of trust, retirement and wealth management services.

“My husband wanted me to find a financial family that would be a little bit more focused on guiding me and helping me learn things,” says Norman, of Asbury. “He was pretty much the housekeeper of our paperwork, bills, everything. And I needed to learn as a widow a little more personalized way of banking.”

It’s been four years since Norman first turned to FCT. And she says she’s found her lifelong financial home.
“I’ve had to think about things I never had to think about before,” Norman says. “And I’ve learned a lot through their knowledge, guidance and attention to my financial situation. I’m more confident.”

It’s not uncommon for Norman to reach out to FCT multiple times a week. She always has a question, and they always make time to answer her, she says.

Because of that personalized service, Norman made Dupaco and its partner, FCT, her primary financial institution. She also uses Dupaco Insurance Services for her insurance needs.

“Everything is now conveniently under one roof,” Norman says. “Everybody is so nice over there. They pay attention to you as a person and not as a number.”

By Emily Kittle

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