Tuesday, May 12, 2015
New homes don't always mean new financials
My family hasn’t lived in Dubuque for nearly five years. But no matter where we go, Dupaco Community Credit Union continues to be there for us.
Most recently, that involved refinancing our mortgage from afar.
As interest rates continued to drop earlier this year, we decided to jump on the refinance wagon again. We wanted to stay with the financial home we know, even though we’re about 75 miles away from the closest Dupaco branch.
But distance proved to be no issue. From beginning to end, Dupaco was there for us.
We ironed out the details through a series of phone calls and e-mails, working with the same knowledgeable staff who helped us buy our house. Dupaco walked us through several scenarios, helping us determine which term, rate and payment fit best with our goals and budget – the same service we would have received in person.
When it came time to sign the papers, Dupaco overnighted the documents to us. We drove a few short minutes away to a shared branch, which Dupaco had contacted in advance, to have the documents notarized (at no cost). We were in the branch for maybe 15 minutes. Then we had the signed paperwork overnighted back to Dupaco.
It was that easy to save thousands of dollars on the life of our home loan – 75 miles away from our financial home!