Internet users, take note: if you haven’t updated your internet browser lately, you may not be able to login to Shine Online Banking, or access other websites.
Technology experts recently announced that the encryption technology SSL 3.0 – used to protect older versions of browsers such as Internet Explorer 6 – is vulnerable to a cyber attack called POODLE, and can provide an entry point for hackers. There is currently no known fix for the problem plaguing SSL 3.0 encryption technology. Experts recommend disabling access to websites from browsers using the vulnerable encryption technology.
What this could mean for you
In the interest of protecting members from this security flaw, members using out-of-date browser versions will not be able to access Shine Online Banking. This is for your protection, as an out-of-date browser can expose you to computer hackers trying to capture your personal and/or financial information.
In order for you to access Shine Online Banking and many other websites, you must upgrade your browser to the latest version. If you are unable to upgrade your existing browser, experts recommend Google Chrome, which you can download to your computer at no cost at https://www.google.com/chrome/browser. Once installed, you should use this as your internet browser of choice to ensure safer access while browsing the internet. For extra protection, periodically check for browser updates and install them, and make sure your computer is protected with up to date malware and anti-virus protection.
If you are using a current version of Internet Explorer, and you are still not able to access Shine after entering your Username, please ensure TLS security is enabled. TLS is a new, safer encryption standard for online security. To ensure this is enabled, go to the Tools menu in Internet Explorer and select Internet Options. Then select the Advanced tab and scroll to the bottom of the settings list. You must have a check mark next to “Use TLS 1.0” to use Shine online banking.