Contact Us

Have a question or comment? Use the form below to relay it to Dupaco. (To protect your personal financial information, DO NOT include your member or account number(s), or any other sensitive information in this form.)

Communication via this channel is monitored Monday—Friday, 8:30 a.m.—5:30 p.m. If your inquiry pertains to a lost or stolen credit and/or debit card, or is otherwise urgent, please contact us via phone.

 

Phone
Main Phone Numbers
(563) 557-7600 / 800-373-7600
Calls to Dupaco's main phone numbers are answered all day, every day. Please note, during holiday, weekend and evening hours account information and services available by phone may be limited.

Iowa Relay (Hearing Impaired) Phone Number
800-735-2943

24-Hour VISA Card Services Phone Number
800-234-5354

Branch Phone Numbers
To reach a branch, first dial the main number, and when prompted enter the branch extension.

Cedar Falls/Waterloo >
   3421 W 9th St (Inside Covenant), Waterloo, IA > (319) 277-3940
   1946 Schukei Rd., Waterloo, IA > (319) 234-0381
   218 W Mullan Ave, Waterloo, IA > (319) 235-0381
   3301 Cedar Heights Dr, Cedar Falls, IA > (319) 277-3940

Cedar Rapids/Marion >
   110 35th St Dr SE, Cedar Rapids, IA > (319) 366-8231
   3131 Williams Blvd SW, Cedar Rapids, IA > (319) 366-8231
   5970 Carlson Way, Marion, IA > (319) 366-8231
  
Greater Dubuque Area >
   3999 Pennsylvania Ave, Dubuque, IA > (563) 557-7600
   3299 Hillcrest Rd, Dubuque, IA > (563) 557-7600
   1465 Sycamore St, Dubuque, IA > (563) 557-7600  
   2245 Flint Hill Dr, Dubuque, IA > (563) 557-7600
   5865 Saratoga Rd, Dubuque, IA > (563) 557-7600   
   400 S Locust St (Inside Hy-Vee), Dubuque, IA > (563) 557-7600

Hwy 20 Corridor >
   185 Peosta St, Peosta, IA (563) 582-2805
   807 9th St SE, Dyersville, IA > (563) 875-2795
   1200 W Main St, Manchester, IA > (563) 927-6187

Illinois >
   11375 Oldenburg Ln, Galena, IL > (815) 777-1800

Wisconsin >
   1100 E Business Hwy 151, Platteville, WI > (608) 348-4499

Western Iowa >
   503 U.S. 30, Carroll, IA > (712) 792-1735

Staff Extensions
Dial 800-373-7600, then enter the person’s 4-digit extension or press "3" for a dial by name directory

Department Extensions
To reach a department, first dial 800-373-7600, and when prompted enter the branch extension.
Deposit Operations > Ext. 207
Business Loans & Services > Ext. 203
Consumer Loans > Ext. 202
Dupaco Financial Services > Ext. 211
Dupaco Insurance Services  > Ext. 210
Member Services > Ext. 206
Member Solutions > Ext. 208
Mortgage Lending > Ext. 204
Card Services > Ext. 201
Trust Services > Ext. 2264