Account & Card Safety

Keeping tabs on your financial accounts and credit card activity helps you catch errors and unwanted transactions early.

At Dupaco, the security of our members' information is a priority. We are strongly committed to the safety and confidentiality of your personal financial information. We also want you to take measures to protect yourself from fraud. Ultimately, if you notice suspicious account or card activity or experience security-related events, please contact the credit union immediately at (563) 557-7600 / 800-373-7600.

Shine Online & Mobile Banking

Signing into your Shine Online or Mobile Banking account on a regular basis keeps you in the know of your account status, and helps you discover unwanted account activity sooner rather than later.

Alerts & eStatements

Available as text or e-mail messages, free eNotifiers are timely and keep you posted on low account balances, online banking login attempts, debit and/or credit card transactions and other scenarios.

Accounts Contact List

Know thy accounts! In the case you should lose or have a credit or debit card (or your whole wallet) stolen, you must know which cards you carry so that you know which companies to call. Use this printable sheet to note your accounts and the phone number to call if lost or stolen.

Debit/Credit Card Safety

Debit and credit cards make purchases easier, but there are some extra safety precautions that you should be aware of when using them. Read up on our list of card safety bits and tips.