Daily Dupaco

Tuesday, October 21, 2014

POODLE cyber attack poses threat to out-of-date browsers

Internet users, take note: if you haven’t updated your internet browser lately, you may not be able to login to Shine Online Banking, or access other websites.

The problem
Technology experts recently announced that the encryption technology SSL 3.0 – used to protect older versions of browsers such as Internet Explorer 6 – is vulnerable to a cyber attack called POODLE, and can provide an entry point for hackers. There is currently no known fix for the problem plaguing SSL 3.0 encryption technology. Experts recommend disabling access to websites from browsers using the vulnerable encryption technology.  

What this could mean for you
In the interest of protecting members from this security flaw, members using out-of-date browser versions will not be able to access Shine Online Banking. This is for your protection, as an out-of-date browser can expose you to computer hackers trying to capture your personal and/or financial information.

The solution
In order for you to access Shine Online Banking and many other websites, you must upgrade your browser to the latest version. If you are unable to upgrade your existing browser, experts recommend Google Chrome, which you can download to your computer at no cost at https://www.google.com/chrome/browser. Once installed, you should use this as your internet browser of choice to ensure safer access while browsing the internet. For extra protection, periodically check for browser updates and install them, and make sure your computer is protected with up to date malware and anti-virus protection.

If you are using a current version of Internet Explorer, and you are still not able to access Shine after entering your Username, please ensure TLS security is enabled.  TLS is a new, safer encryption standard for online security.  To ensure this is enabled, go to the Tools menu in Internet Explorer and select Internet Options.  Then select the Advanced tab and scroll to the bottom of the settings list.  You must have a check mark next to “Use TLS 1.0” to use Shine online banking.

Comments (1)
Firefox
Gary
 • 1113 days 22 hrs 27 mins 44 secs ago
I am using the most current version of Firefox. I like it, it works great. Chrome is a mess and is a hog on my computer. I installed it once and got rid of it. Please change your system to enable me to access your site using Firefox!! Oh, and thanks for the advance warning of this lock!!
 

Re: Firefox
Dupaco Moderator
 • 1111 days 20 hrs 40 mins 34 secs ago

Gary, We made the information available to members as soon as we knew of the POODLE risk and apologize that you’ve been affected by this issue. You should be able to access Shine using any updated browser, so we’ll have our tech team call you to figure out what’s causing you to be blocked from Shine.

 

Firefox
Gary
 • 1113 days 22 hrs 27 mins 44 secs ago
I am using the most current version of Firefox. I like it, it works great. Chrome is a mess and is a hog on my computer. I installed it once and got rid of it. Please change your system to enable me to access your site using Firefox!! Oh, and thanks for the advance warning of this lock!!
 

Re: Firefox
Dupaco Moderator
 • 1111 days 20 hrs 40 mins 34 secs ago

Gary, We made the information available to members as soon as we knew of the POODLE risk and apologize that you’ve been affected by this issue. You should be able to access Shine using any updated browser, so we’ll have our tech team call you to figure out what’s causing you to be blocked from Shine.

 

Post a Comment

Please provide your information. Name and email address are required. Email address will not be displayed with the comment.
 
Name:
Email:
Comment Title:
Comment:
 
Security:
Please enter the code shown in the image
 
 
 

Thank you. Your comment is being reviewed and if approved, will be posted shortly.

Related Content
Daily Dupaco Archive
Dupaco's VISA credit card has a low rate for six months