Contact Us

Have a question or comment? Use the form below to relay it to Dupaco. (To protect your personal financial information, DO NOT include your member or account number(s), or any other sensitive information in this form.)

Communication via this channel is monitored Monday—Friday, 8:30 a.m.—5:30 p.m. If your inquiry pertains to a lost or stolen credit and/or debit card, or is otherwise urgent, please contact us via phone.

 

Phone
Main Phone Numbers
(563) 557-7600 / 800-373-7600
Calls to Dupaco's main phone numbers are answered all day, every day. Please note, during holiday, weekend and evening hours account information and services available by phone may be limited.

Iowa Relay (Hearing Impaired) Phone Number
800-735-2943

24-Hour VISA Card Services Phone Number
800-234-5354

Branch Phone Numbers
To reach a branch, first dial the main number, and when prompted enter the branch extension.

Cedar Falls/Waterloo >
   Inside Covenant Medical in Waterloo > (319) 272-5020
   Inside Wal-Mart in Waterloo > (319) 234-0381
   Mullan Ave. in Waterloo > (319) 235-0381
   Cedar Heights in Cedar Falls > (319) 277-3940

Cedar Rapids >
   35th St. Dr. SE at 1st Ave. > (319) 366-8231, ext. 792
   Williams Blvd. > (319) 366-8231, ext. 78
   4th Ave. SE > (319) 364-0291
  
Greater Dubuque Area >
   Pennsylvania Ave. > (563) 557-7600, ext. 791
   Hillcrest Rd. > (563) 557-7600, ext. 70
   Sycamore > (563) 557-7600, ext. 76  
   Flint Hill Dr. in Key West > (563) 557-7600, ext. 71
   Saratoga Rd. in Asbury > (563) 557-7600, ext. 75   
   Inside Hy-Vee > (563) 557-7600, ext. 790

Hwy 20 Corridor >
   In Dyersville > (563) 875-2795, ext. 74
   In Manchester > (563) 927-6187

Illinois >
   In Galena > (815) 777-1800, ext. 72

Wisconsin >
   In Platteville > (608) 348-4499, ext. 73

Western Iowa >
   In Carroll > (712) 792-1735

Staff Extensions
Dial 800-373-7600, then enter the person’s 4-digit extension or press "3" for a dial by name directory

Department Extensions
To reach a department, first dial 800-373-7600, and when prompted enter the branch extension.

ACH/Payroll > Ext. 207
Business Loans & Services > Ext. 203
Consumer Loans > Ext. 202
Dupaco Financial Services > Ext. 211
Dupaco Insurance Services  > Ext. 210
Member Services > Ext. 206
Member Solutions > Ext. 208
Real Estate > Ext. 204
Share Drafts/Card Services > Ext. 201
Trust Services > Ext. 2264