Contact Us

Have a question or comment? Use the form below to relay it to Dupaco. (To protect your personal financial information, DO NOT include your member or account number(s), or any other sensitive information in this form.)

Communication via this channel is monitored Monday—Friday, 8:30 a.m.—5:30 p.m. If your inquiry pertains to a lost or stolen credit and/or debit card, or is otherwise urgent, please contact us via phone.

 

Phone
Main Phone Numbers
(563) 557-7600 / 800-373-7600
Calls to Dupaco's main phone numbers are answered all day, every day. Please note, during holiday, weekend and evening hours account information and services available by phone may be limited.

Iowa Relay (Hearing Impaired) Phone Number
800-735-2943

24-Hour VISA Card Services Phone Number
800-234-5354

Branch Phone Numbers
To reach a branch, first dial the main number, and when prompted enter the branch extension.

Cedar Falls/Waterloo >
   3421 W 9th St (Inside Covenant), Waterloo, IA > (319) 272-5020, ext. 803
   1334 Flammang Dr (Inside WalMart), Waterloo, IA > (319) 234-0381, ext. 802
   218 W Mullan Ave, Waterloo, IA > (319) 235-0381, ext. 804
   3301 Cedar Heights Dr, Cedar Falls, IA > (319) 277-3940, ext.803

Cedar Rapids >
   110 35th St Dr SE, Cedar Rapids, IA > (319) 366-8231, ext. 792
   3131 Williams Blvd SW, Cedar Rapids, IA > (319) 366-8231, ext. 78
   501 4th Ave SE, Cedar Rapids, IA > (319) 364-0291, ext 805
  
Greater Dubuque Area >
   3999 Pennsylvania Ave, Dubuque, IA > (563) 557-7600, ext. 791
   3299 Hillcrest Rd, Dubuque, IA > (563) 557-7600, ext. 70
   1465 Sycamore St, Dubuque, IA > (563) 557-7600, ext. 76  
   2245 Flint Hill Dr, Dubuque, IA > (563) 557-7600, ext. 71
   5865 Saratoga Rd, Dubuque, IA > (563) 557-7600, ext. 75   
   400 S Locust St (Inside Hy-Vee), Dubuque, IA > (563) 557-7600, ext. 790

Hwy 20 Corridor >
   807 9th St SE, Dyersville, IA > (563) 875-2795, ext. 74
   1200 W Main St, Manchester, IA > (563) 927-6187

Illinois >
   11375 Oldenburg Ln, Galena, IL > (815) 777-1800, ext. 72

Wisconsin >
   1100 E Business Hwy 151, Platteville, WI > (608) 348-4499, ext. 73

Western Iowa >
   503 U.S. 30, Carroll, IA > (712) 792-1735, ext. 806

Staff Extensions
Dial 800-373-7600, then enter the person’s 4-digit extension or press "3" for a dial by name directory

Department Extensions
To reach a department, first dial 800-373-7600, and when prompted enter the branch extension.

ACH/Payroll > Ext. 207
Business Loans & Services > Ext. 203
Consumer Loans > Ext. 202
Dupaco Financial Services > Ext. 211
Dupaco Insurance Services  > Ext. 210
Member Services > Ext. 206
Member Solutions > Ext. 208
Real Estate > Ext. 204
Share Drafts/Card Services > Ext. 201
Trust Services > Ext. 2264