Online & Mobile Banking

Shine is Dupaco's free Online and Mobile Banking system which provides members a brighter remote banking experience. With Shine, personal financial management is simplified, with spending analysis and budget tools, alerts, bill pay, eStatements, Dwolla person-to-person payments, mobile deposit and more.

First things first
If you're a first time user, you'll need to register (it's quick and easy). To begin this registration process, click on the Register link (under the Online Banking login box) on Dupaco's homepage.

Accessing Shine
After you've completed your initial registration process, you can log in:

  • to Shine Online Banking from Dupaco's homepage, www.dupaco.com;
  • to Shine Mobile Banking using a mobile device from m.dupaco.com
  • to Shine Mobile Banking using an Apple or Android-powered mobile device through Dupaco's free app. Download the app: click or scan the QR Code appropriate to your device:
For Apple Devices For Android Devices
Apple QR Code Android QR Code
 

Although you can do many of the same things on Shine Online Banking as in Shine Mobile Banking, there are some differences. For a comparison, see the chart below.

Shine comparison chart

   
Comments (11)
Mobile App
B. Harris
 • 113 days 7 hrs 11 mins 43 secs ago
Your instructions indicate that I should be able to find the mobile app in my app store--Play Store for me. There are no results for dupaco when I search. Consequently, I have not been able to download. However, from the overall reviews, I'm not sure I want to download it.
 

Re: Mobile App
Dupaco Moderator
 • 108 days 7 hrs 36 mins 28 secs ago

Hello, I'm sorry to hear you are having trouble finding the Dupaco app. You can find the app by clicking on this link: https://play.google.com/store/apps/detailsid=Fi_Mobile.Dupaco&feature=search_result#t=W251bGwsMSwxLDEsIkZpX01vYmlsZS5EdXBhY28iXQ If you still cannot access the app, please contact me at lhemesath@dupaco.com and I will have our experts get in touch with you. Thanks!

 

Mobile App
B. Harris
 • 113 days 7 hrs 11 mins 43 secs ago
Your instructions indicate that I should be able to find the mobile app in my app store--Play Store for me. There are no results for dupaco when I search. Consequently, I have not been able to download. However, from the overall reviews, I'm not sure I want to download it.
 

Re: Mobile App
Dupaco Moderator
 • 108 days 7 hrs 36 mins 28 secs ago

Hello, I'm sorry to hear you are having trouble finding the Dupaco app. You can find the app by clicking on this link: https://play.google.com/store/apps/detailsid=Fi_Mobile.Dupaco&feature=search_result#t=W251bGwsMSwxLDEsIkZpX01vYmlsZS5EdXBhY28iXQ If you still cannot access the app, please contact me at lhemesath@dupaco.com and I will have our experts get in touch with you. Thanks!

 

trouble accessing
Leroy Risley
 • 115 days 8 hrs 25 mins 27 secs ago
For a month now I can not access my checking acct.. I give my username and wait for about 5 min and it asks for my password I put that in and wait about 3 min and it goes back to asking for the username.. What do I have to do now to access my acct.. Thank You
 

Re: trouble accessing
Dupaco Moderator
 • 114 days 3 hrs 30 mins 17 secs ago

Hi Leroy, I apologize for any inconvenience. We'll have someone from our IT department get in touch with you shortly to see what the problem may be.

 

trouble accessing
Lauren
 • 144 days 5 hrs 50 mins 20 secs ago
I'm not able to access it keeps telling me that the site is unsecured or that I need to reload. This has been happening for over a week now. I can access the mobile version but I don't like the limited mobile version I need to get on my account like I was able to previously for online banking. Has something changed about online banking that I am unaware of?
 

Re: trouble accessing
Dupaco Moderator
 • 143 days 3 hrs 14 mins 32 secs ago

Hi Lauren, We'll see if our IT department can get this straightened out for you. Someone will be in touch shortly. Thank you!

 

Mobile App
Larry Billmeyer Jr
 • 146 days 23 hrs 16 mins 22 secs ago
Mobile app does not work on my new phone (Samsung S5), it worked perfect on my old smart phone. I have installed and uninstalled several times. I get the "Dupaco mobile" screen then it crashes.
 

Re: Mobile App
Dupaco Moderator
 • 146 days 7 hrs 58 mins 9 secs ago

Larry, We will have someone contact you shortly to resolve the issue. Thanks!

 

checking acct
mary george
 • 158 days 19 hrs 58 mins 41 secs ago
. would like to have my paper statement in the mail as I had formerly.
 

Re: checking acct
Dupaco Moderator
 • 157 days 2 hrs 54 mins 19 secs ago

Mary, You should still receive a paper statement in the mail unless you have opted to go paperless. If you are not receiving your statements in the mail, call Dupaco at (563) 557-7600/800-373-7600 ext. 206.

 

Not able to access online banking
Cindy
 • 163 days 22 hrs 56 mins 59 secs ago
I too miss ICCU online banking. It was easy to access but I was able to set up my info with Dupaco online banking but I not been able to so. When I logged on with my Username it should have taken me to My Phase and My Picture but not the case/ HELP!! Dupaco online banking is NOT user friendly at all.
 

Re: Not able to access online banking
Dupaco Moderator
 • 163 days 8 hrs 58 mins 13 secs ago

Cindy, I'm sorry to hear you are having difficulty with Dupaco's Shine online banking. We will have someone contact you asap to see if we can't make it a little easier for you. Thanks for your patience!

 

Cannot access online banking
Rose Hornick
 • 172 days 8 hrs 46 mins ago
I miss ICCU online banking. I was able to access Dupaco online banking one time when I registered, but since then have not been able to do so.
 

Re: Cannot access online banking
Dupaco Moderator
 • 171 days 8 hrs 19 mins 10 secs ago

Rose, We'll have someone get in contact with you to gather a few more details. Thanks for your patience!

 

Access Problems
Karen A.
 • 192 days 21 hrs 40 mins 26 secs ago
Find it hard to get in to check my accounts now that you are Dupaco. To be specific I can't get in.
 

Re: Access Problems
Dupaco Moderator
 • 191 days 22 hrs 24 mins 5 secs ago

Karen, we'll have someone get in touch with you to make sure you can access your accounts online without issue.

 

security
Tina Campbell
 • 292 days 1 hr 42 mins 34 secs ago
How can you delete a question that your answer won't go though?
 

online access - firewall?
stephanie kemmerer
 • 309 days 2 hrs 25 mins 10 secs ago
Would you care to guess at a few settings updates I can try to get to the shine online banking site from desktop/laptop PC? I've added to Trusted sites, allowed pop ups from the site, allowed some other thing, that I don't recall from the site, but still cannot log into online services to see my accounts from my laptop. Google Chrome - i am able to enter my User ID, but the system times out waiting for a reply. IE - The right pane doesn't even show up Mozilla Firefox - i am able to enter my User ID, but the system times out waiting for a reply. Thanks goodness there is an Android app. Hope to hear from you. Cheers.
 

Windows Phone Support
Matt Ragland
 • 318 days 12 mins 1 sec ago
Is there a windows phone app in development?
 

Re: Windows Phone Support
Dupaco Moderator
 • 204 days 7 hrs 30 mins 9 secs ago

Sorry Matt, there is no Windows phone app in development at this time.

 

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