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And, we're always open to take your loan application or for you to create a new Dupaco deposit account:
Comments (8) Marion interactive teller
• 161 days 3 mins 30 secs ago
I visited the new Marion branch today and was disappointed by the interactive teller. While she was friendly and helpful talking to a monitor lacks the personal interaction I have had as a long time member. Hopefully this isn't the new "face" of Dupaco.
Re: Marion interactive teller
• 160 days 18 hrs 22 mins 29 secs ago
Hi Matt, thanks for your feedback! We're glad to hear that your service was good, but understand your concern about the lack of personal interaction in talking to a screen. We utilize interactive tellers in order to help free up our in-person staff to have deeper conversations with members about loans, accounts, etc. Marion interactive teller
• 161 days 3 mins 30 secs ago
I visited the new Marion branch today and was disappointed by the interactive teller. While she was friendly and helpful talking to a monitor lacks the personal interaction I have had as a long time member. Hopefully this isn't the new "face" of Dupaco.
Re: Marion interactive teller
• 160 days 18 hrs 22 mins 29 secs ago
Hi Matt, thanks for your feedback! We're glad to hear that your service was good, but understand your concern about the lack of personal interaction in talking to a screen. We utilize interactive tellers in order to help free up our in-person staff to have deeper conversations with members about loans, accounts, etc. opening on line
• 169 days 1 hr 25 mins 38 secs ago
I use to be able to click mobile on line and my account would come up, now I can't seem to ever get into it, Please change it back,
Re: opening on line
• 162 days 17 hrs 8 mins 17 secs ago
Hi Kathleen, we'll have someone reach out to you. Interactive Teller Kiosk
• 247 days 23 hrs 50 mins 21 secs ago
Just used the Interactive Kiosk at NewBo this morning for the first time. It was a slick process. However, there is a lot of outside noise around the kiosk in the building since essentially it's a big warehouse. Makes it difficult to hear the teller. Would be nice to have it somehow in a location that muffles the ambient surrounding sounds. Thanks much.
Re: Interactive Teller Kiosk
• 247 days 1 hr 33 mins 20 secs ago
Hi Glenn, we're happy to hear that you enjoyed using our Interactive Teller Kiosk! Thank you for the feedback about surrounding sound - we will pass it along to the right people for consideration with current and new ITMs. Have a great day! locked out
• 841 days 23 hrs 25 mins 5 secs ago
Why do I get locked out because I don't log on more often? I usually just check in at the end of the month to get a statement.
Re: locked out
• 841 days 21 hrs 59 mins 46 secs ago
Hi Karen, there is no minimum number of times you must log in per month to access Shine. Usually getting locked out results in incorrect login information being entered. Please call us at 563-557-7600 / 800-373-7600, extension 0 and we'll help you get connected to Shine. Open my account
• 1026 days 13 hrs 24 mins 55 secs ago
Why can't I view my account on line, it has me locked out
Re: Open my account
• 1026 days 55 mins 59 secs ago
Hi Tim, our server was experiencing some issues over the weekend. They have been corrected, and you should be able to log in just fine now. credit score
• 1459 days 23 hrs 44 mins 3 secs ago
How can I check my credit score?
Re: credit score
• 1459 days 21 hrs 33 mins 53 secs ago
Hi Diana, In order to do this, you should make an appointed for a Money Makeover with one of our financial representatives. They'll look into your credit score and tell you how to proceed with the information. Go here: /money-makeover.html Registration!
• 1786 days 2 hrs 19 mins 44 secs ago
I will AMEN that! Where is registration?
Re: Registration!
• 1786 days 54 mins 37 secs ago
Candy, You will find registration for online banking on the homepage. It will be on the right side of the page. If you need further assistance, call Dupaco and we'd be happy to step you through registration. Our number is 800-373-7600. New WEB page
• 1894 days 23 hrs 45 mins 34 secs ago
I am extremely frustrated and annoyed that Dupaco took a completely user friendly WEB site and made it impossible. I used to go on line to Dupaco, hit Shine, and access my accounts. Now I push keys until I find a place to log in. I thought keying "access" would work but it just sends me on a chase. I really don't know how to do it!! I suppose I'll figure it out but I'm extremely irritated!
Re: New WEB page
• 1786 days 23 hrs 52 mins 15 secs ago
Bill, sorry to hear you are having trouble finding the login for Shine. You can now enter your username right from our homepage, www.dupaco.com. (Get to the homepage from here by clicking the Dupaco logo in the top left of this page.) Once there, enter your username in the box under "Online Banking" that appears in green in the top right quadrant of the page. 
Thank you. Your comment is being reviewed and if approved, will be posted shortly.
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